Terms and Conditions

Please read these terms carefully before using our services

Last Updated: January 16, 2024

1. Agreement to Terms

By accessing or using Creative Ad Click's services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

2. Services Description

Creative Ad Click provides digital marketing services including but not limited to:

  • Google Ads management and optimization
  • Meta (Facebook & Instagram) Ads management
  • Search Engine Optimization (SEO)
  • Website design and development
  • Landing page optimization
  • Lead generation campaigns
  • Social media marketing
  • Conversion rate optimization

We reserve the right to modify, suspend, or discontinue any service at any time without notice.

3. Service Agreement and Payment Terms

3.1 Service Contracts

All services are provided on a month-to-month basis unless otherwise specified in a written agreement. Either party may terminate the service with 30 days written notice.

3.2 Payment Terms

  • Management fees are billed monthly in advance
  • Ad spend budgets are managed separately and billed directly by advertising platforms
  • A one-time setup fee may apply for new clients
  • Invoices are due within 7 days of receipt
  • Late payments may result in service suspension and late fees
  • All prices are in Indian Rupees (INR) unless otherwise stated

3.3 Ad Spend

Client is responsible for all advertising costs on platforms such as Google Ads, Meta Ads, etc. These costs are separate from our management fees and are billed directly by the respective platforms.

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information about your business
  • Grant necessary access to advertising accounts and analytics
  • Respond to requests for information in a timely manner
  • Comply with all applicable laws and advertising platform policies
  • Maintain sufficient ad budget for campaign optimization
  • Review and approve creative materials when required

5. Our Responsibilities and Limitations

5.1 Service Standards

We will provide services with reasonable skill and care in accordance with industry standards. However, we cannot guarantee specific results, rankings, or ROI as these depend on numerous factors beyond our control.

5.2 No Guarantees

Digital marketing results vary based on industry, competition, budget, seasonality, and other factors. We do not guarantee:

  • Specific traffic volumes or conversion rates
  • Search engine rankings or positions
  • Social media follower growth rates
  • Return on investment (ROI) percentages

6. Intellectual Property

6.1 Client Content

You retain all rights to content you provide. By providing content, you grant us a license to use it for the purpose of delivering our services.

6.2 Our Work Product

Original creative work, strategies, and documentation created specifically for your campaigns become your property upon full payment. However, we retain the right to showcase your work in our portfolio unless otherwise agreed.

6.3 Tools and Processes

Our proprietary tools, methodologies, and processes remain our intellectual property.

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of our relationship. This includes:

  • Business strategies and marketing plans
  • Financial information and budgets
  • Customer data and analytics
  • Proprietary methodologies and processes

8. Termination

8.1 Termination by Client

Clients may terminate services with 30 days written notice. Management fees for the current billing cycle are non-refundable.

8.2 Termination by Us

We reserve the right to terminate services immediately if:

  • Payment is more than 30 days overdue
  • Client violates advertising platform policies
  • Client engages in illegal activities
  • Client breaches these terms

8.3 Post-Termination

Upon termination, we will provide final reports and transfer account ownership as applicable. All outstanding invoices remain due.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the fees paid in the last 3 months
  • We are not liable for indirect, consequential, or punitive damages
  • We are not responsible for losses due to platform changes or policy violations
  • We are not liable for third-party actions or platform failures

10. Third-Party Platforms

Our services involve third-party platforms (Google, Meta, etc.). We are not responsible for:

  • Changes to platform algorithms or policies
  • Platform downtime or technical issues
  • Account suspensions or policy violations
  • Platform billing errors or disputes

11. Dispute Resolution

In the event of a dispute, both parties agree to:

  • First attempt to resolve the matter through good faith negotiations
  • Engage in mediation if negotiations fail
  • Submit to arbitration in Pune, India if mediation is unsuccessful

12. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify active clients of material changes. Continued use of our services after changes constitutes acceptance of the new terms.

14. Entire Agreement

These terms, along with any signed service agreements, constitute the entire agreement between you and Creative Ad Click.

15. Contact Information

For questions about these terms, please contact us:

Creative Ad Click

3rd Floor, Pinnacle Business Park, Baner Road, Pune, Maharashtra 411045, India

Email: info@creativeadclick.com

Phone: +91 82750 33456